Refund Policy
Last updated: 7/17/2026
1. General Refund Policy
We want you to be completely satisfied with StackGen. If you are not satisfied with your purchase, we offer a 14-day money-back guarantee for all new subscriptions.
2. Eligibility for Refund
To be eligible for a refund, you must request it within 14 days of your initial purchase. Refunds are only applicable to your first subscription charge. Renewal charges are generally non-refundable unless required by law.
3. How to Request a Refund
To request a refund, please contact our support team at contact@stackgen.site with your account email address and a brief reason for the cancellation.
4. Processing Time
Once your refund request is approved, the refund will be processed and automatically applied to your original method of payment. This typically takes 5-10 business days to reflect on your bank statement.
5. Abuse of Refund Policy
We reserve the right to deny refund requests if we detect abuse of our policy, such as generating an excessive amount of architectures and immediately requesting a refund.